Transforming Customer Service Through Intelligent Virtual Agents

We build autonomous, empathetic, and multilingual AI agents for 24/7 support.

We deploy AI-powered virtual agents with natural language processing and sentiment analysis—enabling personalized, human-like interactions that improve satisfaction, reduce costs, and operate nonstop.

At Globalyx
Our mission
To enhance human support systems through AI agents that understand, adapt, and respond with empathy and accuracy.
Our vision
To make customer service universally accessible, intelligent, and emotionally aware—where every interaction adds value and builds trust.
Values
Empathy, innovation, transparency, and reliability—creating digital assistants that serve ethically, inclusively, and efficiently.

Empathy Meets Efficiency

Autonomous Agents
Our AI agents understand intent and context, solving complex queries autonomously while seamlessly integrating with your CRM and customer data systems.
Sentiment Analysis
Advanced emotional intelligence models detect tone and sentiment in real time—enabling responses that feel human, empathetic, and culturally aware.

Multicultural Approach

Multilingual Support
Serve global audiences with real-time translation and multilingual NLP—ensuring clear, compassionate communication in over 30 languages around the clock.
Continuous Learning
Our virtual agents learn from every interaction, improving accuracy and personalization over time—making your customer service smarter every day.
50%

Reduction in customer response times using AI agents.

85%

Resolution rate for Tier 1 customer requests.

24/7

Continuous service availability across time zones and platforms.

Deliver empathy and efficiency with autonomous, intelligent AI agents.

Customer care redefined through emotional, data-driven automation.

Award-Winning Impact

01
Recognitions That Redefine Digital Service Excellence
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Globalyx’s Virtual Agent solutions have been awarded for transforming customer support across industries with empathy and intelligence.

Gold Winner at Fintech Americas for Harvverse, an autonomous AI platform revolutionizing digital customer experience.

‍Recognized by CyberNord Sweden for leadership in AI-driven communication security and ethical automation.

02
Service Outcomes That Speak for Themselves
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Our clients experience tangible improvements in performance and satisfaction: 50% reduction in average response times . 40% cost savings on customer support operations. 2 × increase in user satisfaction through adaptive emotional intelligence.

Here are some of the companies we have had the privilege to work with.

Let's work together
to create some amazing results

Empowering brands with tailored communication and digital solutions

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Get in touch with us